Returns & Exchange Policy
At Aanchal Jaipur, we strive to ensure you love your purchase. If you are not entirely satisfied, we offer exchanges and returns under the following guidelines:
1. Timeline for Requests
All return or exchange requests must be initiated within 3 days of the delivery date. After this 3-day window, we unfortunately cannot offer you a return or exchange.
2. Proof of Claim
To protect against transit damage or fulfillment errors, an unboxing video is mandatory.
3. Exchange for "Change of Mind"
If you simply do not like the product or have a change of heart:
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Conditions: The item must be unused, unwashed, and in its original packaging with tags intact.
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Shipping Fee: A nominal shipping and handling fee of ₹99 will be charged to process the exchange.
4. Returns & Refund Policy
If you wish to return a product because you do not like it:
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No Cash Refunds: We do not offer refunds to the original payment method (Bank/Card/UPI).
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Store Credit: Approved returns will be issued as Store Credit or a Gift Card, which you can use for any future purchase on our store.
5. Quality Check & Processing
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Verification: Any return or exchange will only be initiated after we receive the item back at our facility.
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Inspection: Our team will conduct a quality check to ensure the item meets our return conditions. If the item passes inspection, your store credit or exchange will be processed within 5–7 business days.
How to Initiate a Request:
Please contact our support team with your order details and required proof: